Quality Policy

Good corporate citizenship
We will continue to seek long term success in alignment with the needs of the communities we serve. We will do so without compromising on ethical business standards.

We have always sought the best people for the job and believe in giving them the freedom and the opportunity to grow. We will continue to do so. We will support innovation and well-reasoned risk taking, with the only demand being: ​performance.

Customer first
We exist and prosper only because of the customer. We ordain to respond to the changing needs and expectations of our customers speedily, courteously and effectively.

Quality focus
Quality is the key to delivering value for money to our customers. We will make quality a driving value in our work, in our products and in our interactions with others. We will do it with one simple, yet all-encompassing approach: “First Time Right.”

Dignity of the individual​
We will value individual dignity, uphold the right to express, even if it is a disagreement and respect the time and efforts of others. Through our actions, we will nurture fairness, trust and transparency.